Maximize growth and customer experience, one employee at a time.

We are a boutique staffing firm built specifically for startups and emerging businesses. 
Hand-picked employees hired at a fraction of the cost to the US-based equivalent.

Agent Benefits

Agent Compensation

200%

more than the average BPO

All Agents Receive

Monthly Wifi Reimbursement
Travel Wifi
Back-up Generator
Wireless Headphones
External Monitor

We only do word of mouth recruiting

All of our agents are referred from other agents in our ecosystem. We’ve build an amazing community of WFH agents!

Get started for as little as $800/month 
for a fully dedicated agent

Book Demo

Employee Led Approach

Our employee-led approach to the classic BPO model is exactly what makes us different. We care for each candidate and want them to end up with a great company. Your team is even encouraged to start with even one dedicated employee. Define your processes and set your team up for efficient scale. Our agents all left traditional BPOs to work somewhere they are going to be respected and given room to grow alongside your brand.

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Agent Testimonials

  • “Scale Your Team is the best BPO out there, because it is not like any other one. They invest in me, sharpen my skills and abilities to the fullest. Life here in the Philippines isn't always easy but with coming to Scale Your Team I feel I've won the ultimate prize. SYT has offered me the luxury to live the life I have always wanted, between the trust at work and additional salary - I can even travel on vacations with my friends!”

    Brian Team Lead since 06/2024

  • "Working with Scale Your Team has been an amazing journey of trust and personal growth. It's a team that truly values your contributions and encourages you to excel in your unique strengths. There's a reassuring sense of stability."

    Saivi Employed since 07/2020

  • "After more than three years with SYT, I can honestly say it has been a fantastic experience. The opportunity to work from home has provided me with the flexibility to balance my professional and personal life while staying productive. SYT goes above and beyond by providing all the necessary equipment and ensuring employees are well-compensated. It’s empowering to work for a company that truly values its team and invests in their success."

    Jennyle Employed since 07/2022

  • "Working with Create CX and Scale Your Team you get an extremely well-rounded team that values and recognizes your capabilities and skills, and puts them to work in creating opportunities for you. SYT promotes work-life balance and provides compensation that helps me and my family feel supported."

    Marian Employed since 02/2024. *Promoted to Team Lead in May 2024.

Modern Billing

Flexible Hours

Starting at just 25 hrs per week. You control agent schedules to fit your business needs. Fitting right into the busiest times when you need an extra hand making scaling up or extending coverage a breeze.

Modern Billing

Agent Clock-In and Out for every shift.

If an associate works 100 hours in October, we will send you an invoice for October working hours on November 1st.

Transparency

Traditional BPO “OT” is just another hour worked with no additional up-charges. No onboarding fees. No annual increases for your brand. We pay the agents more and they want to stay loyal to your brand.

Hiring Process

01

Define Your Ideal Candidate

Begin by creating a comprehensive job description that outlines the company and role overview, reporting structure, tasks and responsibilities, and ideal schedule(s).

02

Prequalified Candidates

Within approximately two business days, our team will deliver a list of 3-5 prequalified candidates for your review. Each candidate profile includes an introductory video and their resume.

03

Select and Hire

Review the provided candidates and select the individual (or individuals) you wish to hire or interview. There are no additional onboarding fees or lock-up periods.

Roles we hire for

We believe outsourcing is only going to become more prevalent in the globalized economy. To start, view your first agent as someone that can perform any non-technical entry-level role in your company.

  • Feel like you’re stuck with a ‘typical BPO’? We get it.

    Our team provides your brand with dedicated CX associates that are eager to add value on the front lines. We can source agents across all support channels and on any working schedule.

  • Sick of overpriced agencies? We’ll keep it simple.

    We'll find someone with social media experience to keep your customers engaged and feeling heard. We will cross-train the agent(s) in your brand voice and always ensure response times exceed customer expectations.

  • Does your sales org need a cost efficient boost?

    We'll find dedicated sales support talent to streamline your sales operations. These professionals handle crucial administrative tasks, greeting, and prequalifying. Allowing your Sales team to focus on driving revenue.

  • You know your business best. We’re just here to help unlock your time.

    Finding an EA or VA to take those repetitive tasks off your plate is a great way to maintain a lean organization while driving efficiency. Letting the senior operators focusing on driving growth.

  • Sick of spending 5-10 hours a week on the same task?

    We provide your brand with meticulous data entry specialists who ensure accuracy and efficiency. They'll expertly input and organize your critical information, providing you with reliable data for informed business choices.

  • We believe you can outsource any non-technical entry level role.

    Think you can make a quick one-pager SOP and a Loom or two to handoff a task?

    We think so, too.

Get more for your money

Scale Your Team

  • ✔ High agent pay means better retention
  • ✔ No setup or cancellation fees
  • ✔ Free Country Manager included
  • ✔ Agent Wifi and WFH Gear provided
  • ✔ Add new agents within 24 hours
  • ✔ 7-day cancellation window

vs

Others

  • Hidden overhead expense & high hourly rates
  • Steep setup fees with less choice
  • No schedule flexibility. Charge 1.5x for OT
  • Slow hiring process for new or add-on agents
  • Assigned agents, no agent interviews
  • Long and costly cancellation period

Get started for as little as $800/month 
for a fully dedicated agent

Book Demo

Platform Specialties

We have expertise with almost every tool you can imagine. Pre-qualification includes agent platform matching.

Want to understand how big your support team should be?